Order and Shipping



Placing An Order

When you place an order, you will receive:

  • First, an email confirming receipt of your order; and
  • Second, an email that the products you ordered have been dispatched.


Once we receive and confirm payment, then we will process your order and dispatch it right away. Delivery time may vary according to your location.


Other than as described in El-Samad’s Refund and Returns Policy, all sales are final and there are no cancellation once item has been shipped.

Please see the Refund and Returns Policy for additional information.

If for any reason you are not satisfied with the quality of our products or services, please call or email us 

 Customer Care: (+234) 909 8888 841 or [email protected]

We will try to accommodate you within the guidelines of our policies.